Do you do weekend bookings?

We are dedicated to providing our customers with the most efficient service therefore we are open on Saturdays between 10am and 2pm. We can also arrange bookings after these times providing this has been arranged in advance. During the months of December, January, July, August and September we are open most Saturday and Sundays from 10am to 5.00pm usually later if necessary.

What should we expect from the properties?

All student and professional properties are fully furnished to a high standard.

Is it possible to rent just the one room in a house?

Yes, we offer individual rooms to let in shared student homes, however you will usually have to share communal facilities such as bathrooms and kitchens.

Is it possible to have accommodation similar to “student halls”?

Yes we have a large student complex called Headingly Halls, which is very close to the centre of Headingley and Hyde Park areas and is very popular amongst students (Full details can be found on this website).

Will I have a connection to the internet?

This varies from property to property, please speak to a member of our team for further advice.

Would I be able to have a pet at the property?

We are not able to accommodate pets in any of our properties.

What is the best way of paying the deposit?

We offer services to make it easier for you to pay deposits by offering a debit/ credit card facility in the office. From the 1st December 09 payments can be made On-line through our website www.spencer-properties.co.uk.

What happens on the day I move in?

On the start date of a new tenancy all members of the team are likely to be extremely busy as students will be arriving to collect keys. Providing all relevant forms, presentation of photo Id and all fees have been paid, we will issue you with keys on the day your tenancy begins from 12noon.

How do I go about registering the utility bills in my name?

Your first step is to contact the utility provider and reference your meter reading and serial numbers and register them in your name. You should then also provide us with a copy of this information.

Am I allowed to fit a lock on my bedroom door?

Locks on internal doors are not permitted. Should a lock be found on an internal door it will be removed and the tenant responsible will be held liable for damage and cost of removal.

Would it be possible to deduct my deposit from my last rent payment?

This is not possible as they are two separate items. The contractual amount of rent must always be paid in full.

At the end of my tenancy where do I return the keys?

The keys should be returned to our office before 12 noon on the last day of your tenancy. If keys are not returned you will be charged for change of locks and incur costs incurred with situating new tenants in a hotel, therefore it is vital you return keys promptly.