Very efficient and go the extra mile.
Cleo & Samantha
I've been renting a from Spencer Properties for a while now and have no major complaints. I was able to move in to the property just two days after the first viewing with all the paperwork done smoothly, which was excellent as I needed somewhere at short notice, and any maintenance issues, etcetera, have been deal with pretty swiftly. Certainly a better experience than I've had with letting agencies in the past.
Good experience, quick with resolving problems.
Since we were looking for a new property with Spencer properties it was easy to book an appointment for viewing. Then we decided to move in to one of their property it was easy to sort it out. When we signed to contract and sent all our details the property was ready to move in. So far we had only one minor maintenance issue but it was sorted straight away.
I have been renting through Spencer Properties for a few months and so far the experience has been much better than I have had with other agencies. The processes of viewing the flat, signing the contract and moving into the property were seamless and easy. There were a couple of discrepancies between the inventory and the condition of the flat, but once we pointed them out these issues were quickly resolved. I have only had contact with Frankee so far, who has been friendly and professional throughout. Overall I have no major complaints.
I've had quite a few issues with my boiler, but landlord is always very quick to fix. They also put locks on my windows at my request.
Very good landlords, very helpful and very professional. I would always recommend!
Lauren Richardson and Hannah Fox
Very efficient dealing with repairs or queries with flat.
Very fast communication in general.
Overall, it’s been a pretty good experience. Everything works and repairs are always dealt with extremely efficiently and without any fuss.
Timothy Brown & Claudia Rose
Great estate agent - quick to respond to any issues I’ve had and flexible with contract needs. Would recommend.
I've rented 3 times before meeting Spencer and they've being great. Well organised and caring property landlords. Keep it up.
Me and my partner have been with Spencer properties for 10 months now and have had a really positive experience. After moving to Leeds for a new job, we needed to get a house quick. Frankee was really helpful and organised a viewing really quickly! Signing for the house was easy and very quick, and the deposit was reasonable, and no hidden fees. The house was given to us in a really good state and we've had no problems with Spencer Properties. Any maintenance that has been needed has been done very quickly with minimal disruption. We've signed for another year in our house as were happy with it and Spencer Properties. As mentioned in other reviews, they did also send out letter to stay in the property very soon after we moved in. We did sign as we don't see why we would move out earlier than Summer 2019, but I think they should wait at least 3-6 months after tenant moving in on a year contract.
Ben Knighton & Evie Scott
I've been renting with Spencers for a year, and have signed on for a second. They respond to issues quickly and the staff (especially Frankee) are kind and helpful. If it is a major problem such as a broken boiler they are there the same day, and even minor issues like a broken vent fan was fixed within a week. I typically send a message to them by phone or pop into the office as it is located close to the house.
I found them as they were advertised as having no signing fees - this really made us interested in them in the first place, and we consider it a sign of whether a landlord is trying to take advantage of tenants. We love our house as well, it's really well kept - may sign on again for a third year!
When we moved in there were a few things incorrect on the inventory but it was fixed easily. I've had a number of landlords in Leeds now and Spencers is certainly better than many others.
I've read through a few of the negative reviews on here but personally we've always had a good relationship with Spencer Properties. We've been in our flat with them for nearly 2 years now and have signed up to go to a new one with them from July. I've always found them to be friendly and professional. We've had plenty of notice for viewings and necessary visits to our property which is usually just health and safety stuff anyway like fire alarm testing etc. We've never had any issues and anything that needed sorting was done. I'd recommend them if you're looking for a new place.
We have rented with Spencer properties for nearly two years now and have just signed for another contract for a further year as we love the service they provide. Any issues we’ve had have been sorted quickly and efficiently and always with a smile. They have a great team that work together to show that they care for their tenants. Super happy with our experience so far, would definitely recommend, thanks Spencer properties!
I have been with Spencer four 4 years I can tell I've never any problems and if i did it's always been repaired as soon as possible the rent is reasonable. I would recommend them to anyone they are all way polite when I ring office up. I am a long term tenant and it's a friendly area too they always put decent people in flats never had any complaints from them.
I have been a tenant of Spencer Properties for 6 years now and I have always found them to be very helpful on occasions going out of their way to help me . Each of the properties I have lived in has been well maintained and any problems . I have been a tenant of Spencer Properties for 6 years now and I have always found them to be very helpful on occasions going out of their way to help me . Each of the properties I have lived in has been well maintained and any problems that I have had have been resolved quickly . I personally would not consider changing my landlords . A great bunch of friendly helpful people.
Spencer Properties are very friendly and understanding company. The organisation makes sure every thing is alright and our welfare generally. Overall i recommend Spencer Properties. I really enjoyed my stay in Leeds. Thanks
Spencer properties (in particular Yasir) have been very helpful, they quickly respond to repairs that occur in the property. Good communication and friendly throughout the tenancy. Received my bond back within a week. Excellent landlord!!! Would recommend.
I had a great experience when I let with this agency. The landlord was helpful and always attended to my needs. Yasir also was concerned with my general well-being. I was comfortable in the house i rented and every time there was a problem I knew I can call him and expect fast response. I would let with these agents over and over again.
The relationship with my landlord is awesome very nice company. I also like the timely response to repairs always very helpful. Everyone was really friendly in the office and Jeff found us the perfect house. I'd recommend 100% these to my friends.
I've found that Spencer’s provided a really good service. I lived in their property for a year. I found that they listened to my concerns and addressed them quickly and efficiently. The maintenance staff are really friendly and approachable too. For me, this was a great, fuss-free way to rent my lovely place to live. :)
In 2014, it was my first ever moving house experience, and Spencer Properties was a delight to have as our landlord. In 2014, it was my first ever moving house experience, and Spencer Properties was a delight to have as our landlord. Spencer Properties make sure that your accommodation is the best place to live in, and the customer service from them is brilliant. When it came to sorting out deposits, Spencer Properties returned the deposit in full without any hassle. I enjoyed nearly 3 years with Spencer Properties, and will recommend it to all of my friends who are looking for an accommodation in the future.
I have been with many landlords in the Headingley over the past 16 years and Spencer Properties have been by far the best. Firstly they are extremely professional, helpful and trustworthy, something which in this area can be hard to find. I have been with many landlords in the Headingley over the past 16 years and Spencer Properties have been by far the best.
Very efficient and very proactive. They fitted two new radiators in our flat as soon as we requested them. They have also given me two sets of VIP tickets to what Leeds Rhinos play. Overall a very strong experience with them as my letting agents.
I have been with Spencer's for the past 4 years and in all that I have never had any problems with them. The property I rent is in great condition and i am very happy with the service. Spencer' have always helped me and completed all maintenance issues within a reasonable timescale. A very happy tenant.
Great service. We have lived in the house for over a year and have only ever had great service , both from the staff in the office and any maintenance people that they have sent out. Any issues have been dealt with promptly and effectively. Great service. We have lived in the house for over a year and have only ever had great service , both from the staff in the office and any maintenance people that they have sent out. Any issues have been dealt with promptly and effectively.We would have no hesitation in recommending Spencer Properties.
Spencer properties are the best landlord in Leeds. Always attended maintenance issues within 24 hours. Office staff are very friendly and always willing to help.