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AllAgents Excellence for Customer Service

AllAgents Excellence for Customer Service

allAgents.co.uk is an annual competition organised by the Web reviewing site. It's aim is to recognise and award talented individual and team efforts in outstanding customer service and generate internet marketing exposure for the award winning landlord.

Here are some quotes from the nominations we received:

"Spencer Properties are very friendly and understanding company. The organisation makes sure everything is alright and our welfare generally. Overall I recommend Spencer Properties. I really enjoyed my stay in Leeds. Thanks.... ."

"I have been with Spencer's for the past 4 years and in all that time I have never had any problems with them. The property I rent is in good condition and I am very happy with the service. Spencer's have always helped me, and completed all maintenance issues within a reasonable timescale. A very happy tenant.... "

"I have lived in a Spencer Properties privately rented accommodation for a year. In this time I have found that Spencer’s provide a really good service. They have listened to any concerns I have raised and addressed these quickly and efficiently. I've also found the maintenance staff really friendly and approachable. The accommodation itself was lovely- well-kept and well managed. This was a great experience for me, with a fuss-free way of renting my place to live...."

Gill Spencer, Director at Spencer Properties says: "Being awarded the Standard of Excellence in Customer Experience in the Lettings Agents in LS6 is a huge achievement and rewards the hard work we put into making Spencer Properties the best landlord in Leeds."

Back to Awards page

Testimonials

  • Spencer properties are the best landlord in Leeds. Always attended maintenance issues within 24 hours. Office staff are very friendly and always willing to help.
    Abubakr Adrees

  • Great service. We have lived in the house for over a year and have only ever had great service , both from the staff in the office and any maintenance people that they have sent out. Any issues have been dealt with promptly and effectively.  Great service. We have lived in the house for over a year and have only ever had great service , both from the staff in the office and any maintenance people that they have sent out. Any issues have been dealt with promptly and effectively.We would have no hesitation in recommending Spencer Properties.
    John Harrison-Church

  • I have been with Spencer's for the past 4 years and in all that I have never had any problems with them. The property I rent is in great condition and i am very happy with the service. Spencer' have always helped me and completed all maintenance issues within a reasonable timescale. A very happy tenant.
    Erik James

  • Very efficient and very proactive. They fitted two new radiators in our flat as soon as we requested them. They have also given me two sets of VIP tickets to what Leeds Rhinos play. Overall a very strong experience with them as my letting agents.
    Adam Sirett

  • I have been with many landlords in the Headingley over the past 16 years and Spencer Properties have been by far the best. Firstly they are extremely professional, helpful and trustworthy, something which in this area can be hard to find. I have been with many landlords in the Headingley over the past 16 years and Spencer Properties have been by far the best. 
    Jon Rudd

  • In 2014, it was my first ever moving house experience, and Spencer Properties was a delight to have as our landlord.  In 2014, it was my first ever moving house experience, and Spencer Properties was a delight to have as our landlord. Spencer Properties make sure that your accommodation is the best place to live in, and the customer service from them is brilliant. When it came to sorting out deposits, Spencer Properties returned the deposit in full without any hassle. I enjoyed nearly 3 years with Spencer Properties, and will recommend it to all of my friends who are looking for an accommodation in the future.
    Samantha Bass

  • I've found that Spencer’s provided a really good service. I lived in their property for a year. I found that they listened to my concerns and addressed them quickly and efficiently. The maintenance staff are really friendly and approachable too. For me, this was a great, fuss-free way to rent my lovely place to live. :)

    Lorna Dunsire

  • The relationship with my landlord is awesome very nice company. I also like the timely response to repairs always very helpful. Everyone was really friendly in the office and Jeff found us the perfect house. I'd recommend 100% these to my friends.
    Daniel Temtsen

  • I had a great experience when I let with this agency. The landlord was helpful and always attended to my needs. Yasir also was concerned with my general well-being. I was comfortable in the house i rented and every time there was a problem I knew I can call him and expect fast response. I would let with these agents over and over again.
    Kabelo Mathendele

  • Spencer properties (in particular Yasir) have been very helpful, they quickly respond to repairs that occur in the property. Good communication and friendly throughout the tenancy. Received my bond back within a week. Excellent landlord!!! Would recommend.
    Cherechi Ndukwe

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