Very efficient and go the extra mile.
Cleo & Samantha
I've been renting a from Spencer Properties for a while now and have no major complaints. I was able to move in to the property just two days after the first viewing with all the paperwork done smoothly, which was excellent as I needed somewhere at short notice, and any maintenance issues, etcetera, have been deal with pretty swiftly. Certainly a better experience than I've had with letting agencies in the past.
Good experience, quick with resolving problems.
Since we were looking for a new property with Spencer properties it was easy to book an appointment for viewing. Then we decided to move in to one of their property it was easy to sort it out. When we signed to contract and sent all our details the property was ready to move in. So far we had only one minor maintenance issue but it was sorted straight away.
I have been renting through Spencer Properties for a few months and so far the experience has been much better than I have had with other agencies. The processes of viewing the flat, signing the contract and moving into the property were seamless and easy. There were a couple of discrepancies between the inventory and the condition of the flat, but once we pointed them out these issues were quickly resolved. I have only had contact with Frankee so far, who has been friendly and professional throughout. Overall I have no major complaints.
I've had quite a few issues with my boiler, but landlord is always very quick to fix. They also put locks on my windows at my request.
Very good landlords, very helpful and very professional. I would always recommend!
Lauren Richardson and Hannah Fox
Very efficient dealing with repairs or queries with flat.
Very fast communication in general.
Overall, it’s been a pretty good experience. Everything works and repairs are always dealt with extremely efficiently and without any fuss.
Timothy Brown & Claudia Rose